Welcome to pk8.plus. This Privacy Policy ("Policy") explains how pk8 collects, uses, stores, and protects your personal data. By using the pk8.plus website or creating an account, you are considered to have accepted this Privacy Policy.
We believe privacy is not a feature — it is a fundamental right. That is why pk8 was built with a Privacy-First approach from day one. We collect only the data that is genuinely needed to deliver the best possible service to you.
This Privacy Policy is governed by pk8's Terms and Conditions- applies jointly. In the event of any conflict, the Terms and Conditions shall prevail.
This Policy was written with Bangladesh-based users in mind. In the event of any linguistic ambiguity, the English version shall be considered definitive.
Pk8 collects three types of data — information you provide directly, data generated automatically while using the service, and information received from third parties.
| Data Type | Example | How We Collect Data |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration & KYC Process |
| Contact Information | Email address, mobile number, postal address | At the time of account creation |
| Financial Information | Payment method, transaction history | Deposit & Withdrawal Process |
| Usage Data | Gaming history, session duration, bet types | Automated Logging |
| Device Information | IP address, browser, operating system | Cookies & Log Files |
| Communication Records | Live chat and email correspondence | Support Interactions |
We never store your password in plain text. Passwords are always stored as encrypted hashes.
Pk8 uses your data exclusively for lawful purposes. Each purpose is clearly outlined below:
- Account Management: For registration verification, login security, and account protection.
- Service Delivery: For managing gaming services, processing transactions, and handling customer support.
- Identity Verification (KYC): To fulfill legal obligations related to anti-money laundering (AML) and age verification.
- Fraud Prevention: To detect and prevent suspicious activity.
- Service Improvement: To personalize your experience based on your preferences and to develop new features.
- Marketing: To send you relevant offers and promotions if you consent — with the option to unsubscribe at any time.
- Legal Compliance: To comply with regulatory requirements and court orders.
We will never use your data for any purpose not stated in this Policy — and if that ever becomes necessary, your consent will be obtained beforehand.
Pk8.plus uses cookies and similar technologies. Cookies are small text files stored in your browser that help the website recognize you and improve your experience.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security, and core functionality | Deleted at end of session |
| Performance Cookies | Page load speed & error tracking | Up to 1 year |
| Functionality Cookies | Remembering language preferences and theme settings | Up to 1 year |
| Analytics Cookies | Site Usage Statistics Analysis | Up to 2 years |
You can disable all non-essential cookies at any time through your browser settings. Please note that some features may not function correctly if you do.
Pk8 does not use any cross-site tracking cookies that monitor your activity on other websites.
Pk8 employs industry-leading technology and processes to protect your data. Our security framework operates across the following layers:
- Transmission Security: All data is transmitted using TLS 1.3 protocol encryption.
- Storage Encryption: Sensitive data is stored with AES-256 encryption.
- Two-Step Verification: Two-Factor Authentication (2FA) is available for login.
- Regular Audits: Independent security experts conduct regular penetration testing.
- Access Controls: Only authorized personnel have access to data on a need-to-know basis.
- Data Backup: Regular backups are performed to prevent data loss in the event of an incident.
No method of transmission over the internet is 100% secure. While pk8 makes every effort to protect your data, in the event of any security breach, we will notify you immediately and take all necessary steps to address it.
Pk8 respects your right to data protection. Your key rights are outlined below:
Right to Access
You have the right to know what information we hold about you.
Right to Rectification
You may request correction of any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Right to Restrict Processing
You may request that processing of your data be temporarily restricted in certain circumstances.
Right to Data Portability
You may request a copy of your data in a structured, portable format.
Right to Object
You may object to marketing or profiling at any time.
To exercise any of your rights [email protected]- to send us an email. We will respond within 30 business days.
Pk8 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
- Account Information: For the duration the account is active and up to 5 years after closure.
- Transaction Records: A minimum of 5 years in accordance with financial regulations.
- KYC documents: 5–7 years, as required by regulatory obligations.
- Support Conversations: Up to 2 years after last contact.
- Marketing Information: Deleted immediately upon withdrawal of consent.
- Log Files: Up to 12 months for cybersecurity purposes.
Once the retention period expires, data is securely destroyed or fully anonymized so it can no longer be identified.
Pk8 is strictly for individuals aged 18 and above. We do not knowingly collect data from minors.
Age is verified at registration and reconfirmed during the KYC process. If a minor's information is collected for any reason, it will be permanently deleted as soon as this is identified and the associated account will be closed.
Parents and guardians should monitor their children's online activity. If you suspect a minor is using pk8, please contact us immediately at [email protected]- to let us know.
Pk8.plus may integrate certain third-party services — such as payment gateways or game providers. These third parties have their own privacy policies, over which pk8 has no control.
- Pk8 is not responsible for the privacy practices of third parties.
- We recommend reading the individual privacy policies of any third-party services before using them.
- Pk8 works only with trusted and verified partners, and enters into data protection agreements with each of them.
Our payment partners are PCI-DSS certified, meeting the highest internationally recognized standards for payment security.
Pk8 may update this Privacy Policy from time to time — due to technological changes, new services, or legal requirements. For significant changes:
- The "Last Updated" date at the top of the page will be revised accordingly.
- Registered users will be notified by email.
- A site-wide notice will be displayed on the website.
Updated policies take effect automatically 7 days after publication. Continued use of pk8 after that date will be considered acceptance of the new policy.
For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Get instant support via the chat button in the bottom-right corner of the website.
- Support Hours: 24/7 — seven days a week, around the clock.
We will endeavor to respond to your request within 30 business days. If a matter requires additional time, you will be notified in advance.
Your privacy is our top priority. Your data is safe at pk8 — that is our commitment.